These Terms govern your use of join.thecommandproject.com and thecommandproject.com, The Command Project app (iPhone, Android and web at app.thecommandproject.com), and the programs, communities, emails and text messages of The Command LLC, doing business as The Command Project (“TCP,” “we,” “us”). By using our sites or app, submitting a form, booking a call or buying a program, you agree to them. If you do not agree, do not use our sites.
The short version: results depend on your work and are not guaranteed. This is not medical, therapy, financial or legal advice. Your signed enrollment agreement controls your program, and you can stop texts at any time by replying STOP.
You must be at least 18 years old and able to enter a binding contract. You agree that the information you give us is true and that it is your own. You are responsible for keeping access to your account email secure, because that is how you sign in to the app.
TCP offers coaching, accountability and community programs, including The First Command, which you can only join after a call and by signing an enrollment agreement. What a program includes, its price, its payment schedule and its refund and cancellation terms are set out on that program’s offer page and, where there is one, in its signed enrollment agreement. The Brotherhood membership’s cancellation and refund terms are in section 3.
If these Terms and your signed enrollment agreement conflict, the enrollment agreement controls.
Applying or booking a call does not guarantee you a place. We may decline any application.
This part applies only to the Brotherhood, our monthly membership. It does not apply to The First Command. A First Command client’s billing, cancellation and refunds are governed by his signed enrollment agreement.
Our programs give you structure, standards and accountability. The work, and the results, are yours. We do not promise any specific outcome, financial, physical, relational or otherwise.
The 30-Day Command Guarantee in section 3 refunds your first Brotherhood month if you did the work and decide it wasn’t worth it. It is a refund promise, not a promise of any result.
Testimonials and stories on our pages and in our content are real experiences of real members. They are not typical and are not a promise that you will get the same results. Results depend on your effort, your circumstances and many factors outside our control.
TCP is not therapy, counseling, medical care, psychiatric treatment, or financial or legal advice, and our coaches are not acting as licensed professionals in those fields. Nothing we publish or say replaces advice from a qualified professional.
Health and fitness. Some content and program standards involve exercise, nutrition, sleep or physical challenges. Talk to your doctor before starting any new exercise or nutrition routine, especially if you have a medical condition or injury. You take part voluntarily and at your own risk, and you are responsible for knowing your own limits.
AI coach. The app’s AI coach is automated software (Claude, made by Anthropic), not a person, coach or licensed professional. Its replies can be wrong or incomplete. Check its training and nutrition suggestions against your own judgment and your doctor’s advice.
If you are in crisis, call or text 988 (the Suicide & Crisis Lifeline in the U.S.) or 911. Do not rely on our community or coaches in an emergency.
Our calls and communities only work if they are safe. You agree to:
Zero tolerance. We have zero tolerance for objectionable content and abusive users. Content that is hateful, harassing, sexually explicit, violent, threatening or illegal is not allowed anywhere in the app or our communities. The app filters prohibited words. You can report any post, comment, message or AI reply and block any member from inside the app. We review reports within 24 hours, remove content that breaks these rules, and remove members who post it.
We may remove anyone who breaks these rules. Their access may end without a refund, as their enrollment agreement allows or, for Brotherhood members, immediately.
Everything we publish or provide, including videos, the Command Creed, The Command Standard, scorecards, the Command Audit, worksheets, call recordings and written material, belongs to The Command LLC and is protected by copyright and trademark law. You get a personal, non-transferable license to use it for your own development. You may not copy, resell, share, publish, teach or use it to build a competing program.
You keep ownership of what you post or submit. You give us permission to host, store and display it so that we can run the program.
Your scores and name in our marketing. By using our app, you agree that we may show your first name and last initial, profile photo, scores, streaks, pod rankings, badges and posts you make in the community feed in our marketing, including our website, emails, ads and social media, without payment to you. We will not use your full last name, progress photos, body measurements, check-ins, audits, journal entries or private messages in marketing without your separate written approval. You can opt out at any time by emailing [email protected]. We will stop using your information in new marketing within 14 days, but we cannot recall content already published.
Any other use of your name, likeness, story or results in marketing needs your permission, as described in your enrollment agreement or a separate written approval. You can withdraw that permission for future use by emailing us.
Program name: The Command Project text messages, sent by The Command LLC.
What you will get: marketing texts (offers, content and invitations from The Command Project), informational texts (program updates, appointment reminders and replies to your inquiries), or both, depending on which boxes you check.
How you opt in: by entering your mobile number on one of our web forms (such as our application, booking or checkout pages) and checking the unchecked text-message consent box for marketing texts, for informational texts, or both. The boxes are optional. You can submit the form without checking them.
Privacy: see our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
If you downloaded the app from Apple’s App Store or Google Play, these Terms are between you and The Command LLC, not Apple or Google. The Command LLC, not Apple, is responsible for the app, its content, maintenance, support, and any claims about it, including product-liability, legal-compliance and intellectual-property claims. Apple has no obligation to provide maintenance or support for the app. If the app fails to meet any applicable warranty, you may notify Apple, and Apple may refund the purchase price of the app (the app is free), and Apple has no other warranty obligation. You confirm that you are not located in a country subject to a U.S. government embargo and are not on a U.S. government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Our sites use and link to other companies’ services, such as YouTube, Instagram, Facebook, Discord, booking tools and payment processors. We are not responsible for those services, and their own terms apply when you use them.
This site is not part of the Facebook™ website or Meta Platforms, Inc., and it is not endorsed by Facebook or Meta in any way. Facebook™ is a trademark of Meta Platforms, Inc.
Our sites, content and programs are provided “as is” and “as available.” To the fullest extent the law allows, The Command LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that our sites will be uninterrupted or error-free.
To the fullest extent the law allows, The Command LLC and its owners, coaches and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of our sites or programs. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose, or $100 if you paid nothing.
Some jurisdictions do not allow some of these limits, so they may not all apply to you.
You agree to defend and indemnify The Command LLC against claims, losses and costs, including reasonable legal fees, arising from your breach of these Terms or your misuse of our sites or programs.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute will be brought only in the state or federal courts located in Sacramento County, California, and you and we consent to that venue. Before filing anything, please email us. Most problems can be fixed with a conversation.
We may update these Terms. The “Last updated” date at the top shows when they last changed, and continuing to use our sites after a change means you accept it. Changes do not alter a signed enrollment agreement unless both parties sign the change.
If any part of these Terms is found unenforceable, the rest stays in effect. If we do not enforce a term right away, we have not waived it. You may not transfer your rights under these Terms. We may transfer ours as part of a sale or reorganization of the business.
The Command LLC (doing business as The Command Project)
Email: [email protected]